Trust center
How Nozero keeps the data you trust us with safe, where we stand on each framework, and the documents behind it.
Security
Backups are encrypted with AES-256 before they leave your network. Access is role-based with two-factor sign-in, every action lands in an audit log nobody can edit, and restores are tested on a schedule.
Compliance
SOC 2 ready, controls aligned with ISO/IEC 27002, and processing in line with GDPR, CCPA/CPRA and India's DPDP Act, 2023.
Data residency
Your data stays in the region of the Active Joules entity you contract with. It does not cross borders outside that entity.
Availability
Live status of the app and its daily uptime over the last 90 days, with maintenance and incident notices.
Documents
| Document | What it covers |
|---|---|
| Privacy policy | What personal data we collect, why, and your rights under GDPR, CCPA/CPRA and the DPDP Act. |
| Terms of service | The agreement for using Nozero. |
| Data processing addendum | How we process personal data for you, with transfer clauses and security measures. |
| Sub-processors | Who processes data on our behalf, and where. |
| Cookie policy | The few strictly necessary cookies and storage we use. |
| Acceptable use policy | What Nozero may not be used for. |
Talk to us
Security questionnaires, a countersigned DPA or questions for your own audits: connect@activejoules.com. To report a vulnerability, abuse or a privacy request, use the report form.